RETURN POLICY FOR VIDEOS AND DVD'S ONLY

You have 30 days after shipment from our offices to return any videos and DVD's.

• Unopened videos and DVD's - can be returned for a full refund of item cost.
• Opened videos and DVD's in pristine condition - can be returned for a refund, minus a 25% restocking fee, with no refund for s/h.
• Opened videos and DVD's in damaged condition - can not be returned. If they are returned to us and are in damaged condition, no refund will be issued. In addition, s/h charges may be applicable for you to get the tape back.
• Defective videos and DVD's - can be returned for the same item at no charge. Defective items can also be exchanged for another item of equal or lesser value, minus a 25% reordering fee. If we determine the item to not be defective, a 25% restocking fee (or 25% re-ordering fee for different product) may apply.

Please note that we can refund shipping costs only if the return is a result of our error.

All videos and DVD's need to be returned to our office before any sort of return can be implemented!

Return to:
SRS Cinema, L.L.C.
attn: Returns
PO Box 2468
Liverpool, NY 13089
phone: 315-652-3868
fax: 315-622-2315

RETURN POLICY FOR ALL OTHER MERCHANDISE

You have 30 days after shipment to bring to our attention any problems with your order!

• Unopened items - can be returned for a credit or exchange of another item of equal or lesser value.
• Opened items - can not be returned.
• Defective items - can be returned for the same item at no charge.

Please note that we can refund shipping costs only if the return is a result of our error.

All items need to be returned to us at our offices for a replacement to be issued.

Return to:
SRS Cinema, L.L.C.
attn: Returns
PO Box 2468
Liverpool, NY 13089
phone: 315-652-3868
fax: 315-622-2315